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USE CODE MARCH TO GET 20% OFF NEW IN - OFFER ENDS FRIDAY 8TH MARCH 11:59 PM GMT

Delivery Details

FOR YOUR PROTECTION ALL ORDERS ARE DELIVERED BY COURIER SERVICE & REQUIRE A SIGNATURE ON DELIVERY. 

PLEASE ENSURE THERE WILL BE SOMEBODY AVAILABLE TO SIGN FOR YOUR PARCEL AT YOUR DELIVERY ADDRESS. ORDERS CAN BE DELIVERED TO YOUR HOME ADDRESS OR ALTERNATIVE ADDRESS SUCH AS YOUR WORK ADDRESS. JUST SPECIFY WHEN PLACING YOUR ORDER.

FREE Standard Delivery on UK orders over £50 (or £3 under £50) - Standard delivery usually takes 3-5 days via Evri.

FREE Next-Day Delivery on UK orders over £100 (or £5 under £100) via Evri.

FREE Worldwide Delivery when you spend £250.

International delivery is priced from just £15 on orders under £250 (sent via UPS).


We aim to ship any order placed before 4 PM on the same day, excluding weekends & applicable to the UK only. Next-day delivery can not always be guaranteed. 

International deliveries are estimated to arrive within 5-7 working days. Occasionally, delivery of your order may be delayed or postponed due to customs clearance which is out of our control. Please contact us if your order has not been received after 7 working days and we can look into this for you.

International customers, please note you may be liable to pay import duties, customs charges and local taxes applicable to purchases. Unfortunately, we cannot estimate the charge for you as every region/country varies.

Non-delivery / Damages

If you have not received your order within 5-7 working days of dispatch you must contact us by e-mail at sales@intro-clothing.com to let us know. If we have not been informed of a non-delivery within this time we may be unable to verify matters with the shippers and offer a refund or replacement.

In the event of any possible delivery damage or dispute, please keep all packaging and paperwork received as this may be required to process any dispute with the courier company. 

Collect In-Store orders: We must see proof of billing address and a signature. We will contact you after your order to request the relevant details. Please bring proof of billing and a photo ID when you collect your order.

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