Spend over £50 for free delivery, under £50 standard delivery is charged at £5 - UK only. International delivery is priced from £15.
Please email firstname.lastname@example.org for authorisation to return any goods purchased.
Please note you must contact us within 7 working days from the point of purchase to return goods back for a full refund, after this time we are only able to offer an exchange for item/s. Item/s must be returned in a resale-able condition, with tags and unworn.
Any item/s requested to be returned after 14 days will not be authorised and will be returned to the customer unless the product is faulty.
Unfortunately we do not offer a free returns service and the package is the customers responsibility until we receive it back in-store.
Order before 4pm and delivery will be next day before 4pm - excluding weekends & applicable to the UK only. Next day delivery cannot always be guaranteed.
Collect In Store orders: We must see proof of billing address and a signature. We will contact you after your order to request the relevant details. Please bring proof of billing and photo ID when you collect your order.
International deliveries are aimed to be sent the fasted route possible and are estimated at 2-5 working days. Occasionally, delivery of your order may be delayed or postponed. Please contact us if your item has not been received in the above timescales and we will investigate as to why and arrange a new delivery date.
International Customers Please Note: The recipient is liable to pay any import duties (if any), custom charges and local taxes applicable to purchases assigned by the country the package is destined for. We cannot estimate the charge for you.
Intro-Clothing does not collect any payment information and is not privy to any information provided to SagePay or Paypal regarding your account.
Our payment pages use secure encrypted servers.
Your security is important to us, if you require any further information please use our Contact Us form.